Riverbank IT Management offers comprehensive IT services to small & medium businesses. Described by our clients as “a safe pair of hands” Riverbank goes above and beyond the industry standard, delivering a variety of IT Support options to clients so they gain real added benefit to their business. With a team of over 30 IT specialists situated across two offices in Oxford and London, Riverbank ensures it is at the industry forefront in delivering innovative and bespoke IT solutions. Riverbank works with clients, identifying their needs and requirements, to offer a service that is as unique as its IT solutions. Riverbank breaks its services into two categories: Managed IT Support and Cloud solutions, with IT consultancy and other services available.
Effectively acting as your outsourced IT department, Riverbank works around the clock to proactively monitor your IT systems. Couple this monitoring and management with a dedicated helpdesk of named and accountable technicians you have an IT company that delivers on its promise to be on your side. Riverbank delivers your IT as a service, for a fixed cost on a per user per month basis, giving your business predictable monthly expenditure. IT Support is broken down into two levels of support, each of which is designed to fully support your IT:
Remote Support – Turns the traditional IT helpdesk on its head, offering proactive remote support and network monitoring for your systems, detecting and fixing problems before they happen.
Fully-managed IT – Offering the greatest level of IT support, fully managed support takes away the pain of running your IT, with regular on-site support and 24/7 network monitoring.
The new era is a cloud first, mobile first world. Businesses are moving to the Cloud because they need mobile working and flexibility. Riverbank’s Cloud services allow you to tailor your Cloud solution to the needs of your business, and has a full variety of optional features to bring tangible benefits to your business. Cloud IT support can be daunting, but Riverbank will be there offering advice every step of the way from initial design to full user support. Riverbank’s Cloud IT services are broken down into three levels of support:
Cloud – Essentials – Low cost solution suited to businesses with lower security needs, where you can choose what you want in the Cloud and IT is delivered ‘on tap’ as a service.
Cloud – Complete – Your office server in the cloud, in a secure data centre, best suited to businesses who require their own servers or have medium security needs.
Cloud – Private – Your own dedicated server, with you setting the security settings, suited to businesses with high security needs.
|Riverbank has 17 years’ experience acting as an IT Outsourcing Service, so we know how to take care of our clients. But how do you know you can benefit from what Riverbank offers? Simple, are you experiencing any of the following?
If so then let Riverbank take away the hassle and pain by acting as your businesses IT Support. With a range of clients across a variety of sectors, we have the experience to manage your IT systems effectively, helping your business to achieve real benefits. But don’t just take our word for it. See our client case studies.