Riverbank It management

Issue number one is that, behind the scenes, there is constant change. Things tend to work well as long as you don't change them. If it ain't broke don't fix it, and all that. With IT systems there is constant change; the need to add new features, to fix bugs or to plug security holes. It is this constant change that by definition limits the reliability of IT systems. The rate of change must decrease one day, but so far in this technological revolution there is no sign of it.

Issue number two is that IT continues to spread its tentacles into all aspects of our lives. Those devices in Tesco stores might look like tills, but in reality they are just computers masquerading as tills. As the spread of IT continues we become ever more dependent on the smooth functioning of highly complex systems.