Riverbank It management

1. You need a robust and reliable computer network. As your IT partner we work with you from planning through installation to long-term support. We only use reliable, trusted suppliers and a restricted list of approved products.
2. The Riverbank help desk helps you resolve problems swiftly and effectively. With remote access to your servers and work stations, we're on-site virtually within minutes.
3. We work alongside your specialist software suppliers, giving you a seamless IT support service.
4. You need high specification computers that will enable your staff to be productive, but you need to control costs. With our technical knowledge we can achieve the right balance for your company.
5. You probably need support for PCs and Macs. Riverbank's Mac specialists provide that support.
6. We can bring your multiple offices together by linking them into a single network.
7. For many clients flexible working is key to their success. We can provide you with a system to integrate employees and associates working from home, and enable people on the road to work effectively.
8. You are using a lot of data storage. We can help you create and manage your archiving system, and provide cost-effective storage and backup. You get a more robust and secure system while controlling costs.
9. Get predictable IT costs by choosing one of our fixed-cost support options.
10. Your Riverbank account manager is your source of trustworthy advice and guidance. They help keep you up to date with information about the latest technology that will drive your business forward. Regular IT reviews help you plan for the future.

Several Riverbank clients have multiple offices. For these companies we have provided a robust network that provides a single set of company data available in all offices and to people working from home. Techniques for doing this include remote access to office systems via Terminal Services and data synchronisation between offices. Having data synchronised between offices enables people to do graphics-intensive work on large files because the data is stored locally. The integration of offices helps to build a single team, no matter where they are.

Having e-mail available on the move is important to businesses in this sector, so they can be more responsive to their clients. We have provided e-mail integration to Blackberry, iPhone and Windows Mobile phones.

Many projects generate large quantities of data, so data and e-mail management is important. Without data management your data storage costs keep rising and your operations become less efficient. We have created archiving systems that are effective, easy to operate and securely backed up.

Many design companies operate a mixed environment of Macs and PCs. We can support both, and integrate Macs and PCs into the same network.

Environmental Engineering Partnership
When EEP, a well-established consultant specialist in mechanical and electrical engineering services to the building industry, amicably acquired one of its competitors in 2004, the need for a complete update of its IT system became paramount. More...