Riverbank It management

1. You get solid IT skills from a Microsoft Gold Certified Partner, and people who understand the meaning of customer service.
2. We take responsibility for all your IT, giving you the service you would expect if you had your own IT department.
3. Your staff have the services of a full-time help desk. Whatever the problem, they just call Riverbank.
4. Your network can be fully managed and monitored. You can rest assured that we know your backup is working, your anti-virus is up to date and that vital monthly security updates are being installed.
5. You can maximise productivity through flexible working. We can provide you with secure remote access to your office network.
6. You need e-mail on the move? Riverbank can provide you with e-mail on BlackBerry, Windows Mobile and iPhone. Plus we enable you to access your office e-mail from any Internet-connected computer.
7. We protect your office network and laptops via firewall, anti-virus software, anti-spyware and corporate-standard encryption.
8. Protection. We ensure that your data is totally protected. Centralised backup, backup of laptops and home computers, tested data restore, and self-service file recovery.
9. Control your IT costs by choosing one of our fixed-cost services.
10. We help you plan for the long-term, building the IT and telecoms systems you will need.

Reliability of IT is top of the agenda for many of our clients. The computer network has to work effectively because without it business stops. Key to this is server reliability, planned replacement as equipment ages, and a rapid helpdesk response when people encounter problems.

Financial control is also important. Riverbank clients are increasingly opting for fixed-cost IT so they know exactly what their IT costs for the year will be. They can budget effectively and they know that their supplier has a strong incentive to make their IT as reliable as possible.

Service companies need to be nimble and adaptable to cope with changing demands from their clients. This change puts demands on their IT systems. They need a trusted IT partner that will give them good ideas and options to enable them to succeed.

Read the following case studies based on Riverbank clients in this sector:

Coller IP Management
Sharepoint enables Coller IP Management to provide a better service for its clients. More...

HR Advantage
Buckinghamshire Human Resources consultancy HR Advantage is convinced that a change to a more focused IT support supplier has allowed it to provide a considerably more efficient and reliable service to its clients. More...