• You get a thorough check of your backup system, from beginning to end.
• You know that vital systems (eg accounts & CRM) are being backed up correctly.
• In the event of a server failure, we know that we can recover your data in the minimum time and at minimum cost.
• We provide you with self-service restore of accidentally deleted files (if your system supports it).
• We give you a written report of any changes needed.
1. Speak with you to create a list of all data sets that you have.
2. We will check the files and folders included in the backup. We will confirm with you that all necessary data files and folders are included, and that you would be able to restore your system in the event of a server failure.
3. If you use Sage accounts software, we will check that it is being backed up correctly.
4. If your backup includes Microsoft Exchange or SQL Server we will check that recent backups ran successfully without errors.
5. We will take one of your backups and restore a random sample of files.
6. We check the tape rotation plan and verify with your staff that it is happening.
7. Microsoft Previous Versions provides self-service restore of accidentally deleted files. If your network supports it, we will turn it on for you.
8. We send you a written report with any recommendations for changes.
These checks are carried out at your office.
