Chris Davis

Senior Support Consultant

What do you do at Riverbank?

I work as a technical account manager and support consultant, which means I’m involved in looking after our client’s needs, supporting their existing infrastructure and identifying new technologies that will benefit their business.

Since

August 2010

Outside of work

I love sport, so I play cricket, football and golf as often as I can and have recently taken up badminton.

Did you know?

I’m about to start a French course and I’m also picking up some Russian (slowly!) from my wife.

Charles Boden

Senior Support Consultant

What do you do at Riverbank

Working as one of the Senior Support Consultants I am on hand to address the more technical issues, scope and plan projects as well as implement bespoke designed solutions. Microsoft and Cisco certified I am always keen to learn more about this exciting and dynamic industry.

Since

November 2011

Outside of Work

I am a keen rugby player which regularly occupies my Saturdays, I also ski and snowboard as often as I can and love to wakeboard in the summer months.

Did you know?

I helped found a Unicycle club in Bristol that is still running called OnlyOneWheel

Kyle Allard

Support Consultant

What do you do at Riverbank?

I am part of the rapid response technical team here at Riverbank. Networking, back-up and repairing computer systems are some of my specialities along with finding solutions to general IT problems.

Since

March 2010

Outside of work

When I’m not on my laptop or at work I like to snowboard, have fun with friends, spend time with my family and girl friend, listen to music and train in mixed martial arts.

Did you know?

I am a genius!

Jamie Slater

Senior Support Consultant

What do you do at Riverbank?

I am a senior support consultant and account manager for a number of Riverbank’s clients. It is my responsibilty to ensure that we are doing everything in timely fashion and doing everything we can to do a perfect job.

Since

January 2004

Outside of work?

Outside of Riverbank I enjoy watching and playing various sports and going for long walking trips. I enjoy relaxing by socialising with friends and playing the occasional computer games for some escapism. I really enjoy trips to new parts of the world and love seeing new cultures and sights.

Did you know?

I am certified to fly a powered glider and once had to make an emergency landing in a field.

Marc Juffkins

Operations Director

What do you do at Riverbank

My main role is to ensure that our technical team have the skills and resources to enable them to provide great service to our clients. This means creating an environment where staff can spend 10% of their time actively learning and a place of work where people feel empowered to make change or go that extra mile.

Since

April 2004

Outside of work

Lisa and I have been together since 1997, we live in an increasingly small house with two growing children. My main hobby is running and I am a committee member of my local running club. I enjoy all forms of running from 100m track to half marathons, road running and cross country.

Did you know?

In 2010 I was 8th in the British Grand Masters Decathlon championship, impressive until you realise there were only 9 entrants. I will be back to improve on that!

Nathan Stirling

Service Desk Manager

What do you do at Riverbank?

I am responsible for the service desk, scheduling of engineers to visit clients and making sure we have enough people in the office to answer all their phone calls and emails. My focus is on providing the right service, in the right way and enabling our engineers to achieve that.

Since

November 2008

Outside of work?

I live just down the lane from work with my beautiful Croatian wife Jasmina. We are both movie addicts. I spend my spare time fixing things I’ve broken around the house, growing veg and wrestling with our English bulldog Dexter.

Did you know?

I have provided IT support in every continent, even Antarctica briefly (while working on cruise ships).

Kevin Ya

Support Consultant

What do you do at Riverbank?

I am part of the Rapid Response Team (first line support) on Service Desk at Riverbank. My responsibilities include solving problems remotely for clients and assisting with ConnectWise database configurations at Riverbank

Since

August 2010

Outside of work?

I like playing the piano, guitar and am attempting to teach myself Japanese.

Did you know?

I couldn’t live without music.

Dr Malcolm Newdick

Managing Director

What do you do at Riverbank?

My job is to ensure the success of the business. That involves everything you would expect of an MD, but ultimately it means making sure that we have happy clients. If our clients are happy it means we are delivering the service they want in the way they want.

Since

The beginning.

Outside of work

With family life and teenage children there’s now a lot of unpaid taxi-driving and homework to be done. My real escape is to get on my bike for forty miles or to have a day on the water in a kayak.

I’m also a trustee of the mammal conservation charity the Vincent Wildlife Trust.

Did you know?

I’m really a biologist (that’s the doctor bit).

Marc Prole

Senior Support Consultant

What do you do at Riverbank?

I’m part of the technical team that provides IT solutions and helps our clients. I enjoy interacting with people so you will often see me on site working on your systems; albeit most likely under a desk or in a cupboard.

I’m also pursuing Microsoft qualifications to improve my knowledge and keep ahead in the industry.

Since

August 2008

Outside of work

Outside of work I enjoy playing football, socialising with friends, running and studying for my various pursuits including languages, IT and holidays.

Did you know?

Like Phileas Fogg, I’ve also been round the world in 80 days.

Amber Juffkins

Marketing

What do you do at Riverbank?

I am part of the marketing team at Riverbank and for us it’s all about spreading the word. I enjoy organising so am happiest when we have some exciting events to plan or a big marketing project I can get stuck into.

In a bid to keep our clients up-to-date with all that’s going on, both externally in the world of business IT and also here at Riverbank, we produce a monthly newsletter – full of news and ideas to help you get the most from your IT investment. If that’s not enough there’s also the frequently updated Riverbank blog.

Since

November 2006

Outside of work

I enjoy nice food and wine, walking, dreaming about luxury holidays but never going on them and planning new fitness regimes that I never stick to. Most of my spare time is taken up by my children and slowly renovating my lovely old house.

Did you know?

I love to play tennis and what I lack in style I make up for with power!

Jamie Thorpe

Support Consultant

What do you do at Riverbank?

I am part of the rapid response technical team, answering your query or problem as quickly as possible. If I can’t resolve it quickly, I escalate your call to another member of the team and manage your call until it is resolved. You may also see me on-site fixing other issues .

Since

November 2007

Outside of work

My main interest outside of work is cars and anything to do with them, including attending car shows. I am hoping to take part in the Modball rally in 2012, driving from the UK to Italy.
I also enjoy socialising with friends.

Did you know?

I am a storm/lightning chaser (I’ve been hit once whilst watching in the car).

Oliver Tulloch

Senior Support Consultant

What do you do at Riverbank?

Since

November 2012

Outside of work

Did you know?

It could be you?

Senior Support Consultant

We are currently recruiting – for information on how you can be part of the Riverbank team go to our careers page…