Search
Newsletter
How Riverbank helps consultancy companies
In a consultancy business time is money, and the cost of downtime can be very high indeed. If a computer failure prevents a consultant doing chargeable work, you lose not just money; your reputation suffers too.
Ten ways that Riverbank helps consultancy businesses
1. We have achieved a reduction in support calls and faster resolution of problems by standardisation of consultants’ laptop configurations.
2. To help us provide more effective support we can take remote control of any internet-connected computer anywhere in the world.
3. We can offer rapid replacement of consultant laptops by maintaining a stock of ‘service spare’ laptop computers, ready for near-instant despatch. A good relationship with a national courier enables us to provide same-day UK replacement.
4. You can control your IT costs by choosing our flat-rate support for total support.
5. Your staff can have good remote access to the office systems when working at home, at client sites, or on the road.
6. You need to be sure of the security of your office network and laptops via firewall, anti-virus software and anti-spyware.
7. You need data security on the office network via centralised backup, tested data restore, self-service recovery for accidentally deleted files.
| "Thank you for the calm, friendly and reliable support you and the Riverbank team have given over the past 5 years" |
| Rebecca Hyndes, Pearn Kandola |
8. You also need data security on laptops via backup to external disk or fully-monitored internet backup.
9. Business continuity and disaster recovery planning are important to you.
10. We go the extra mile for you. We appreciate the pressures that you are under, and give you the commitment you need to keep your systems running smoothly.
Riverbank services for consultancies
- Standby ‘service spare’ laptops
- Hosted Exchange for better e-mail management, coordination of company contacts and diaries.
- Managed network service that monitors servers and computers, even laptops in the field that have only occasional internet / network connection.
- Fast remote support via remote control software for servers, desktops and laptops.
- Help desk support plus optional out-of-hours cover.
- Company-wide anti-virus and anti-spyware covering servers, desktops and laptops. A single company renewal. Laptop users have no renewals to do.
- The Riverbank IT Director service to give you the technical input you need so that your IT gives you a competitive edge.
To read our case studies click here
Find out more
Contact us for a no-obligation discussion. Click here to e-mail us or call 01844 278036.