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Plan your IT needs
Create and implement an IT strategy. Find out how Riverbank can help you create your IT strategy. Start by reading the Riverbank guide to IT planning.
Riverbank’s free IT review could help you identify key areas for improvement. Call us now for more information or e-mail help@riverbank.co.uk
IT is critical to your business. Downtime is very expensive, and you just need it to work.
With premium account management you can make sure any IT support issues you have go straight to the front of the queue. And with regular jargon-free reports on the health of your entire system you know that it is working effectively.
Riverbank Total Support provides totally fixed-cost IT support. You can include all software and hardware costs too. With a fixed-cost service you know what it will cost, and you know that your IT supplier has an incentive to make your IT as reliable as it can be.
Make your system more reliable and reduce downtime
You need a reliable IT system. You also need reliable and responsive IT support.A fully managed network gives you a system that is well-maintained and updated. With automatic network monitoring at the heart of it, you will have the confidence that of knowing early detection of issues will help to prevent problems.
You need an IT partner you can trust
You can trust Riverbank because:- Customer satisfaction scores of around 90% and long-term links with many of our clients tells you that we are the trusted IT partner for many companies.
- Before you sign up with Riverbank we encourage you to talk to existing clients.
- What our clients tell us:
| “You’re on our side” |
| “It’s nice to find someone who knows what they are doing” |
| “I trust you to do the best for us” |
Your staff need an IT helpdesk they can call whenever they have problems
Riverbank Helpdesk Support provides your business with the IT support they need. Your staff can contact the Riverbank helpdesk by phone, e-mail or the web. All for a fixed monthly cost.Keep your business secure
Learn more about IT security.
Growing business?
Riverbank can help you create IT systems to grow into, not out of. Ask for our help when you are planning new systems.
Grow into a VoIP phone system – get incredible flexibility, link multiple offices and home-based staff into a single office phone system. The benefits and cost-savings are enormous. For more information read the Riverbank guide to VoIP.
Moving office?
If you are moving office Riverbank can help you with the planning, logistics and cabling. Plus we can move your office network for you, so you can be confident that the system you turn off in the old office on Friday will be there for you in the new office on Monday.An office move is also a great time to consider a move to VoIP telephones - super-flexible phones. Work from home or from another office and still be part of the office phone system. Read the Riverbank guide to VoIP to learn more.
You need a more resilient and robust network
Make your IT system more resilient by eliminating single points of failure as far as possible.Make it more robust by using quality equipment and running it in the correct environment.
CRM
Do you need to improve the way you manage your customers? Riverbank can help you select and implement the best CRM software for your business (CRM=Customer Relationship Management). We can introduce you to partner companies who can provide specialist help.
Flexible working
People need to be able to work from home, or while on the move.Work as efficiently out of the office as you can in the office. Read the Riverbank guide to flexible working to get ideas about implementing flexible working in your organisation.
Think beyond IT with super-flexible VoIP phone systems. Integrated with your computer network, your ‘office’ phone system can now include the home-office you’re your client site office.
Green IT
Climate change is becoming a major driver for change in business. Read the Riverbank guide to green IT to learn how to reduce the environmental impact of your business without sacrificing your competitiveness.Disasters
Make sure your business doesn’t go up in smoke if your office does. Riverbank’s cost-effective business continuity planning and disaster recovery planning service will make sure you examine the risks and plan for survival. More… |