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Premium account management
Riverbank premium account management provides IT leadership as well as support.Your IT support issues go straight to the front of the queue. Guaranteed maximum helpdesk wait time is currently one hour.
You get active account management. This includes weekly jargon-free updates on the effectiveness of your entire system, plus monthly review meetings.
6-monthly reviews
We aim to meet with you every six months. The meeting includes:- A two-minute web-based questionnaire about our performance.
- Formulate objectives for the next six months, and update the current IT plan for the next three years.
- Review of new technologies that we think could be useful for you.
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Microsoft Small Business Specialist
Microsoft Cirtified Partner
Investors in People
Sophos Anti-virus