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Here are the ways in which we can help
| Service | Description | Standard account | Premium account |
| Outsourced IT | Make your IT a fixed-cost service. Everything is included - hardware, software licences, helpdesk support, vital security updates - for one guaranteed monthly cost. For more information call Riverbank 01844 278036 | ||
| Fixed-cost support | You need a company to provide you with guidance, the technical skills to install and maintain your IT infrastructure and a helpdesk for your computer users. Reliability is high on your agenda.
Riverbank's fixed-cost IT support provides this service. We take the risk, so you know exactly what your IT services will cost you. More... |
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| Managed network | A fully managed network gives you a system that is well-maintained and updated. You don't have to worry about IT.
Automatic network monitoring is at the heart of a managed network. It provides early warning of problems, enabling Riverbank to minimise their impact. With vital security updates included, and daily monitoring of your backup, a managed network delivers real peace of mind. More... |
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| Helpdesk | Riverbank Helpdesk support provides your business with the IT support it needs. Your staff can contact the Riverbank helpdesk by phone, e-mail or the web. All for a fixed monthly cost. More... |
| Premium account | Riverbank provides IT leadership as well as support. You get everything that our standard service level provides plus:
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| Standard account | Riverbank is your IT partner. Your own IT Department just when you need it.
Our helpdesk commitment is to respond to your helpdesk calls within two working hours. Regular reviews with your account manager keep you updated on the latest technologies that could help your business move ahead. |
IT Reviews
An important aspect of the partnership with our clients is the regular IT review. These are one-to-one meetings with you, and are free of charge. They offer the opportunity to review the work done in the past six months, to look forward to help you plan your IT strategy. They also enable you to take a broader look at new opportunities in IT that you could benefit from.Latest News
Affiliates
Microsoft Small Business Specialist
Microsoft Cirtified Partner
Investors in People
Sophos Anti-virus