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Riverbank support services
Here are the ways in which we can help:
Pay-As-You-Go - Support Level 1
I only have occasional IT support needs. I don’t want to make a commitment to a support contract. I’m happy to pay for all support as I need it.
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Riverbank Help Desk Support - Support Level 2
I need to know that my computer system is in safe hands, and that my staff can get expert IT help when they need it. I need a trustworthy IT support partner who can provide a reliable help desk and great technical support.
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Riverbank Managed Networks - Support Level 3
I want more than reactive support. I want my IT support company to actively manage my network. I expect them to know what’s happening and be proactive about resolving problems. I want unlimited telephone help-desk support.
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Riverbank Total Support - Support Level 4
I want all that AND I want to fix my IT costs for the year.More...
Riverbank On-Site - Support Level 5
My company has its own IT staff, but this doesn’t solve all my IT problems. I also still have the hassle of recruitment, management, holidays and sickness. I really want to outsource my company’s IT. I need a flexible team of IT experts at my office to keep my system working well, without the worries of managing more staff.More...
Summary of Riverbank services
IT Reviews
An important aspect of the partnership with our clients is the regular IT review. These are one-to-one meetings with you, and are free of charge. They offer the opportunity to review the work done in the past six months, to look forward to help you plan your IT strategy. They also enable you to take a broader look at new opportunities in IT that you could benefit from.Latest News
Affiliates
Microsoft Small Business Specialist
Microsoft Cirtified Partner
Investors in People
Sophos Anti-virus