CLFL is part of the Access to Justice Group, providing a range of insurance and funding options for those involved in legal disputes.
In 2009 CLFL were struggling with inadequate IT. Whilst it might have worked for them when the business was smaller it had become unreliable and was certainly not a platform for growth.
The directors decided that they needed to change and sought the advice of Riverbank.
The brief to Riverbank was that reliability and ease of use were the priorities. Unreliability of their IT was a clear drain on their productivity. The new system also had to be easy to operate for expert lawyers with limited IT skills.
Riverbank provided CLFL with a range of options that would give them a reliable base for the operation of the business and give them a system that could expand as the company grows. CLFL opted for a rented IT solution that meant they could get the system they needed for their anticipated growth without the pain of an initial capital cost.
The system that CLFL now has gives them a solid office network plus remote access for directors and staff who want to work from home to avoid the commute into the City. Because it is fully supported by Riverbank, from monthly security patching and constant monitoring to telephone help desk, CLFL is free to concentrate on growing its business.