The people behind the service

Great IT support does involve cutting-edge technology and reliable systems, but it’s the insight, understanding and expertise of our people that make us a great IT partner. Allow us to introduce ourselves…

Directors

  • Dr Malcolm Newdick
    Dr Malcolm Newdick
    Managing Director
  • Marc Juffkins
    Marc Juffkins
    Technical Development Director

Escalations Team

  • Peter Ellis
    Peter Ellis
    Team Leader
  • John Turner
    John Turner
    Senior Support Engineer
  • Jack Kemp
    Jack Kemp
    Senior Support Engineer
  • Greg Moyses
    Greg Moyses
    Senior Support Consultant
  • Andrea Tunstall
    Andrea Tunstall
    Senior Support Engineer
  • Sarah Lee
    Sarah Lee
    Senior Support Engineer
  • George Bonner
    George Bonner
    On-site Support Engineer

Initial Response Team

  • Sam Carter
    Sam Carter
    Team Leader
  • Chris Davis
    Chris Davis
    Support Engineer
  • Jonathan Holloway
    Jonathan Holloway
    Support Engineer
  • Joseph Gray
    Joseph Gray
    Support Engineer
  • Molly Nadeem
    Molly Nadeem
    Support Engineer

Business Improvement Team

  • Marc Prole
    Marc Prole
    Business Improvement Manager
  • Luke Corradi
    Luke Corradi
    Senior Support Engineer

Projects

  • Jamie Slater
    Jamie Slater
    Operations Manager
  • Marcin Panasiuk
    Marcin Panasiuk
    Senior Support Consultant
  • Tom Shefford
    Tom Shefford
    Project Manager

Account Management

  • Steve Miller
    Steve Miller
    Sales Manager
  • Calum Clewer
    Calum Clewer
    Account Manager
  • Joanna Channon
    Joanna Channon
    Account Executive

The Rest of Riverbank

  • Miranda Singh Dhansi
    Miranda Singh Dhansi
    Office Manager
  • Sarah Beck
    Sarah Beck
    Finance Manager
  • Dave Garwood
    Dave Garwood
    Head of Operations
  • Claire Vickery
    Claire Vickery
    Marketing Manager
  • Nyiesha Stuart
    Nyiesha Stuart
    Marketing Executive
  • Aldo Piras
    Aldo Piras
    Business Sales Executive
  • Frae Elford
    Frae Elford
    Administration Assistant