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My main role is managing our growing team of engineers and consultants making sure they have the skills and resources but also the framework for us to deliver a high quality and consistent service to our customers. With our Investor In People award, which we have held since 2005, we are able to recruit the best people who feel empowered to make change or go that extra mile.
My main hobby is athletics and I am the team manager of Abingdon AC’s vets athletics team. I also like to spend time with my family doing fantastically ordinary things!
In 2014 I was 2nd in the British Grand Masters Decathlon championship, which is a huge improvement on my previous attempts. I must be doing something right in my old age.
I am a director of Riverbank and its original founder, so my main focus is on ensuring we have a successful business. Day-to-day I work on a range of projects to help remove blocks or introduce new technologies.
My defence against old age is cycling – commuting to work, getting out on long rides or going off-road on my newly-restored mountain bike. My son talked me into buying a Manchester United season ticket, which means lots of trips north and weekends in the Peak District with a football match thrown in.
I’m also a trustee of the mammal conservation charity the Vincent Wildlife Trust. It does brilliant work across the UK and Ireland for a range of mammals including bats and pine martens. Find out more here.
I’m really a biologist (that’s the doctor bit).
As Head of Operations, I am responsible for all of the technical service delivery for Riverbank Clients. This includes the Service Desk and our Professional Service (Projects) Team.
Outside of work I have a 3-year-old son, a daughter on the way, a wife and 4 cats. This doesn’t leave a lot of time for hobbies, so when I do get some time I like to sleep.
I doubled my money in 2 hours playing poker at the Bellagio Hotel in Las Vegas. As a result, I like to think I could have been a professional poker player if I didn’t work in IT.
I joined Riverbank in 2015 as the Finance Manager, so deal with all things Finance!
I am kept fairly busy by my twin 4-year-olds and 7 year old and spend most of my time as a glorified taxi service driving them from one activity to another! When I get the chance (which is not nearly often enough!) I like to go running – although at this point in time I should probably call it jogging/walking!!
My husband and I once spent 3 weeks on a Harley Davidson Electroglide touring the West coast of America. I had never been on a motorbike in my life before we arrived in San Francisco, but it was more of an armchair than a motorbike really so I’m not sure it counts!!
I joined Riverbank in March 2015 as a senior support engineer. I’ve been working within the IT sector for nearly twenty years. I like to look at every new problem as a learning experience.
Most of my time out of work is spent trying to beat my 7-year-old son at Mario Kart.
I started my career as a Molecular Biologist working on developing DNA and Protein analysis techniques.
I am one of the Senior Engineers on the Initial Response Team and also Deputy Team Leader of the service desk team.
I started working with Riverbank over 6 years ago as an apprentice and have progressed through the ranks to one of the senior members of the team.
Socialising, gamer etc.
My full initials spell my first name, someone was clever about that!
My Technical qualifications include:
Microsoft Certified Technology Specialist (MCTS)
Level 3 Extended Diploma in ICT Systems and Principles
Level 3 Diploma in Professional Competence for IT and Telecoms Professionals.
Apple Certified Associate
Vasco DIGIPASS Ambassador
HP Accredited Technical Associate
I joined Riverbank in 2012 as a Senior Support Consultant. I’m primarily responsible for monitoring and reporting of customer systems. This involves maintaining and improving our monitoring of a large number of aspects of servers, workstations and other network devices. I also design custom reports to help visualise data..
Degree in Computer Science
Microsoft Certified Professional (MCP)
Microsoft Certified Technology Specialist: Windows 7 (MCTS)
Labtech Certified Professional
I enjoy playing pool and spending time with my girlfriend. I love seeing new places and trying new kinds of foods.
I’ve trained in martial arts with Shaolin Monks in China!
I joined Riverbank as an on-site support engineer. So whilst I am a helpdesk representative, I spend most of my time at clients premises.
Sadly, I’m a geek and I love to read the manuals and play with technology.
I love a good debate, and I’m quite happy to argue both sides. I’m known to play pool, snooker and listen to music.
I have two great boys, one is at University and the other at college.
I have recently joined Riverbank as a Support Engineer on the initial response team.
I am a family man with 5 kids, I like to mess around with my home labs and to spend time with my kids, I like to do DIY bits as well.
I have a Cisco and EXSI home lab running plus I am a keen learner.
I joined Riverbank in April 2018 as a support engineer.
I joined Riverbank in June 2018 as a Support Engineer.
I joined Riverbank in June 2018 as a Support Engineer.
I joined Riverbank in July 2018 as an apprentice.
I joined Riverbank in 2004. I am the Infrastructure Architect and it is my responsibility to ensure that we are doing everything in a timely fashion and doing everything we can to do a perfect job. I am also in charge of ensuring technical quality standards and implementing new services.
Degree in Computer Science
Microsoft Certified IT Professional: Enterprise Administrator (MCITP 2008)
Microsoft Certified Solutions Associate (MCSA 2008)
Microsoft Certified Systems Engineer (MCSE 2003)
Outside of Riverbank, I enjoy keeping fit at the gym, watching and playing various sports and playing computer games. I really enjoy trips to new parts of the world and exploring new places.
Did you know?
I am certified to fly a powered glider and once had to make an emergency landing in a field.
I joined Riverbank in July 2013 as an apprentice. After completing my Apprenticeship at Baltic Training Services, I then became a Support Engineer.
I am now a Project Manager at Riverbank. This involves me making sure the clients are fully up to date with the project and the plan, making sure they are aware of all the steps and risks that can be involved. This is a new role at Riverbank and has been brought in to make sure we keep our clients happy and can give the projects that extra push to deliver great service.
I spend time outside of work spending time with my Wife. I am a keen football fan and enjoy exercising, I play football in the week and regularly go to the gym or on runs.
I used to be very shy and didn’t like phoning people that I did not know. Now I spend all day answering the phones and talking to people.
I am a Senior Support Consultant – working on my phone voice.
I teach martial arts in Reading, come see me for a free lesson!
You might see me in a movie or two, I actively work as an extra in movies – anything from small indie films to big budget zombie flicks.
I am Senior Support Consultant within Riverbank. My role includes responsibilities such as dealing with elevated technical issues and I’m also involved in project work.
I became a member of the Riverbank team in May 2014
I enjoy spending time with my family. Having 2 kids makes my life really busy. I like to learn new things, especially related to computers.
I’m predominantly involved with the day-to-day administration of the various Riverbank Backup services. I work closely to support other members of the Riverbank team as well as the client, continually seeking and testing to identify areas for improved reliability and increased back-up and recovery performance.
I play a role in both unexpected and pre-planned DR events, migrations to and from physical / virtual environments and provide pre-sales technical support for backup and disaster recovery planning.
November 2012 – as part of the merger with Advanced PC Solutions; I joined Riverbank and initially worked within the Service Desk team.
I love films and like to play strategy games. I’m attempting to learn conversational Spanish and Italian at a basic level.
I am a senior account development manager, I work with our existing client base as a senior account manager and help develop these clients through a consultative approach. I also work with new business enquiries.
I like to spend time with my family, we have an 8-month-old boy called Jago who brings our weekends to life. I am also a big foodie, I enjoy cooking and any spare time I have is spent in the kitchen… Or watching football.
I travelled around the world by myself at the age of 21, I met some amazing people on my way and had the privilege of spending time in some beautiful countries. Fiji being one of my favourites!
As the Key Account Relationship Manager, I ensure our key accounts are well looked after and the clients happy!
I enjoy all things crafty, gardening and cooking. So if there is a chance I can make it, then I’ll give it a go! I love animals especially my cat but spend far too much of my time trying to stop him catching frogs.
I am the Marketing Assistant overlooking all marketing activities for Riverbank.
I like to spend time with my friends & family in my spare time and I enjoy going to the gym and Yoga!
I handle all of the Purchasing for Riverbank, credit control, client agreements, licences and software reporting and many other financial duties here at Riverbank.
Usually running around after my little boy Angus! I love yoga, reading and have a real passion for cooking.
In my Fine Arts degree at Uni, I built a 4 x 4-foot 3D cube sculpture made from 8,000 latex gloves! I’ve always been into really weird art and being creative. I’ve not made anything quite as big since, never say never!