The people behind the service

Great IT support does involve cutting-edge technology and reliable systems, but it’s the insight, understanding and expertise of our people that make us a great IT partner. Allow us to introduce ourselves…

The Leadership Team

  • Marc Juffkins
    Marc Juffkins
    Managing Director
  • Dr Malcolm Newdick
    Dr Malcolm Newdick
    Director
  • Sarah
    Sarah
    Finance Manager
  • Peter
    Peter
    Service Delivery Manager
  • Calum
    Calum
    Head of Account Management

The Support Team

  • Jack
    Jack
    Initial Response Team Leader
  • Tom
    Tom
    Escalations Team Leader
  • Brian
    Brian
    Support Engineer
  • Kalinda
    Kalinda
    Support Engineer
  • Darren
    Darren
    Support Engineer
  • Andy
    Andy
    Support Engineer
  • Guy
    Guy
    Support Engineer
  • Adam
    Adam
    Support Engineer
  • Megan
    Megan
    Support Engineer
  • Andrew
    Andrew
    Support Engineer
  • Luke
    Luke
    Support Engineer
  • Kayleigh
    Kayleigh
    Support Engineer
  • Jim
    Jim
    Apprentice Support Engineer

The Projects Team

  • Miranda
    Miranda
    Project Team Lead
  • Jamie
    Jamie
    Infrastructure Architect
  • Greg
    Greg
    Senior Support Consultant
  • Marcin
    Marcin
    Senior Support Consultant
  • Luke
    Luke
    BDR & NOC Manager

Account Management & Marketing Team

  • Sam
    Sam
    Account Manager
  • John
    John
    Technical Account Manager
  • Matt
    Matt
    Account Manager
  • Lisa
    Lisa
    Sales Administrator

Finance & Administration Team

  • Fleur
    Fleur
    Office Administrator
  • Chloë
    Chloë
    Procurement and Finance Co-ordinator