Outsource your IT support for the greater good

Does your designated IT person spend time fixing the printer, or otherwise on tasks that just ‘keep the lights on'? If you invest in outsourced IT services, it doesn’t have to be that way.
Understandably, small to medium-sized businesses like to be able to control all aspects of their operations but asking for help isn’t necessarily a bad thing.

Business Intelligence: How Riverbank IT Management can strengthen your edge with data

“Data is the new oil.” Heard that one before? Well, it is true that there’s value in all sorts of data – but how valuable your data is to you, depends on how you use it. That’s where we come in.
Ok, so that quote does tend to refer to personal data and big data, but the fact is that your operational data can hold the key to new levels of efficiency and strategic breakthroughs.

Why viewing your IT support company as just a break/fix service is a mistake

What is your approach to external IT support? Do you take the view of: “we’ll do what we can by ourselves, and get outside help only when we can’t handle something or if something goes wrong?”

Missed opportunities

Does your company view external IT support services as a kind of “on-off” service? Too often, business owners see IT support companies as a solution to specific, one-off requirements, brought in “as-needed.

Riverbank IT Management is now CREST-certified

We are excited to announce that, as part of the Air IT group, we have achieved the globally recognised CREST accreditation, demonstrating our skill and competence in penetration testing.

The highest standard of penetration testing
As a trusted provider of cyber security solutions for businesses, we are thrilled to become accredited members of CREST, joining a select group of specialists providing the highest standard of cyber security solutions.

What is Hosted Voice

Companies that adopted cloud-based technologies for business communications plus general productivity and operations were better prepared for remote working during the Covid-19 pandemic. This adoption is expected to continue and having hosted voice telephony is a key part of digital transformation for small and medium sized businesses.

What is Sensitive Personal Data for GDPR?

The GDPR (General Data Protection Regulation) came into effect on May 25th 2018. It imposes the toughest data privacy and security laws anywhere in the world on any organisation that targets or collects data related to people in the EU.

Personal data is at the core of these stringent regulations.