During the on-boarding process, a member of our Business Development team will meet with our technical department, giving a comprehensive handover of your IT needs. At this stage, you will be assigned an Account Manager who will get in touch to introduce themselves.
Soon after, your assigned Account Manager and Business Development contact will come to meet you at your offices. During this meeting we will discuss your communication preferences; the main point of contact for your company and confirm our understanding of your current and future IT support needs.
Also at this time, a Senior Engineer will be sent to your site to asset tag all of your hardware.