Today’s demands on business telephony are greater than ever – capacity, flexibility, remote working, the list goes on… Teams Talk our Microsoft Teams phone system can provide you with a future-proof solution that saves you and your team time and money.
Welcome to a powerful phone system you can operate on desktops, handsets, mobile phones and other smart devices. Teams Talk is our group’s unified communications solution – allowing you to make and receive voice and multimedia calls over the internet within Microsoft Teams.
Supported by our Hosted Voice solution, Teams Talk takes traditional telephone system features and functionality and hosts it in the cloud. This makes your phone system available anytime, anywhere.
And when we say fully functional, we mean it. You can set up phone numbers, call menus and even give each team member their own direct dial. This means they can receive calls directly, and make calls that display their own allocated landline number, regardless of the device they’re using, and wherever they’re using it from.
This solution connects Microsoft Teams to the Public Switched Telephone Network (PSTN), making it more flexible and cost effective than many competing services. And if you have existing Microsoft 365 subscriptions, you have access to Teams – so getting started is more affordable than you may think.
Teams Talk provides a wide range of benefits, making it stand out as a superior telephony solution within the marketplace. These include:
The range of ‘as standard’ and pay-for-what-you-need features within the telephone system makes it a more flexible solution than Microsoft Business Voice. Not only that, but Teams Talk is able to offer features not available elsewhere – such as PCI compliant call recording for those that take bank details over the phone.
The comparison with Microsoft Business Voice, which uses the Microsoft Calling Plan, is perhaps the most useful demonstration of how competitive it is. Below is a chart comparing Teams Talk with Microsoft’s offer:
Microsoft (Calling Plan)
|Advanced call logging (iCS Call Analytics)||Chargeable||Not included|
|Analytics/Call logging||Included||Call history only|
|Call Barring by Category & Dial String||Included||Outbound only by Category|
|Call Forward (Always, No Answer, Busy)||Included||Always only|
|Calling Line ID||Available with Air IT Hosted Voice||Not included|
|Call Queueing||Chargeable||Not included|
|Call Recording||PCI Compliant Pause & Resume – Chargeable||Not included|
|Fax to email||Chargeable||Not included|
Get in touch and we can take you through Teams Talk in more detail and provide you with a demonstration of how it all works.