Few business can afford to actually employ the experts they need to cover off every aspect of IT systems. Delegation is the smart solution, today’s way to access to niche experts in a suite of vital IT consultancy arenas. Here’s how we’ll support a bright future for your business.
You know you need to move forwards. But you need to identify exactly which IT upgrades are necessary, in what order, to future-proof your business. You might want to know how your current system is performing against the goals set in your business plan, and current level of activity.
Either way, an expert outsider is perfectly placed to see the wood for the trees. They’ll examine your IT systems from the bottom up, with your business model in mind, and deliver a detailed report of the situation as it is now. Plus workable, practical, future-informed and cost effective recommendations and solutions.
Knowledge is power. When you know where you are, it’s easier to plan how to get where you want to be. Ongoing customer service and operational excellence is a must. IT audits reveal how the machinery is functioning and help you make it even better, more resilient, productive, flexible and fit for purpose.
Network auditing means giving a network a health check, gathering and analysing information about it in line with the organisation’s business goals and the regulatory landscape. It gives you insights into network control, compliance, security, accessibility, availability, management, performance, trends and service quality, identifying threats and vulnerabilities.
You want your networks to operate to the max so your people can do the best possible job. Ideally you want them to be better than your competitors, giving you a commercial advantage. And your IT networks have to be rugged, able to withstand threats and let you grow the business with confidence. With a network audit as your benchmark, you can operate to the max and forge ahead.
Security audits are systematic evaluations of information security, measuring how well security protocols and systems perform. A thorough security audit looks into the physical configuration, the environment, the software, the information handling process and how users behave, and they’re also useful for finding out how well your organisation complies with the regulatory environment.
- Security audits measure an information system’s performance against a list of criteria
- Vulnerability assessments scour an entire information system for security weaknesses
- Penetration testing involves a security expert testing common types of system attacks to find vulnerabilities, in the same way a hacker would.
Many businesses use all three for a belt-and-braces approach to IT system security.
Very few people know everything there is to know about IT systems for business. IT consultancy is the best way to get the expertise you need without having to employ a large and expensive permanent team.
An IT consultant works closely with clients to maximise the effectiveness and business impact of their information technology, helping them meet business objectives and fix problems. Professional IT consultancy provides strategic guidance about technology, IT infrastructure and the associated business processes, help choosing and buying a new system, and support with user training.
Once the structure and efficiency of your IT systems is in the best possible shape, you can plan creatively, knowing for sure the systems supporting growth are strong and resilient enough for the job.
IT process automation
IT process automation is sometimes called run book automation. It’s about improving routine IT tasks and processes by integrating tools, people, processes and the workflow. And it can have dramatic results – fewer human errors, faster responses to problems and a much better allocation of resources.
When they’re freed from mundane repetitive tasks, people have the time they need to innovate, the space needed to spot opportunities, make improvements and contribute more to your organisation. They can react fast and deal better with the things that really matter. All of which boosts company morale, job satisfaction, productivity and your bottom line.
User experience monitoring
User experience monitoring helps businesses understand and improve the user experience, whether they’re your staff or customers. It’s a proactive way to pin down systems performance issues, understand user and / or customer behaviour and improve performance.
User experience monitoring reveals application problems before they affect users. It manages and demonstrates SLA compliance and predicts problems with performance. It quickly diagnoses why performance is suffering, analyses user productivity and reveals real-world user demand.
If you don’t have the necessary expertise in-house and you rely on IT systems for business, user experience monitoring can give you a useful competitive edge to maximise sales. It saves money, keeps customers happy and helps future-proof your business.
Virtual IT Director
Can you afford a professional IT Director? It’s usually something only bigger businesses can afford. At the same time it’s essential to have that level of expertise on board, when your business relies on IT and wouldn’t be able to function without it. Very few businesses these days can carry on as normal without any IT infrastructure, and many are totally web-based. Without IT, they can’t exist.
If you need a level of expertise you don’t have in-house, you need a virtual IT Director. Someone knowledgeable and experienced enough to align your IT strategy and business objectives and tackle tactical projects. An expert who can carry out wider strategic planning, develop solutions and come up with powerful new strategies for business growth.
If you’re running your ship without an IT Director and don’t have a clear IT strategy, or an IT Manager wanting to get board level buy-in, a virtual IT director can help. If you want to cut IT spend or come up with a cohesive IT strategy, they’ll help you get where you want to be. You might need a whole new approach to your current IT, or realise your existing systems are no longer good enough to meet growing needs. If so they’ll provide senior level support, expertise, insight and information.