Project Description

EEP is a consultant specialist in mechanical and electrical engineering services to the building industry. Set up in 1978 it has around 30 staff servicing clients in the UK and in Europe.

In 2004, it acquired one of its competitors and the need for a complete update of its IT system became paramount.

Specific needs

With the new Farnham-based business, the two offices needed to be linked. It was time to look for a solution.

“Our existing IT support company had been falling short on its promises for some time, we needed an IT support service that would work with us and anticipate our needs.”
Nigel Bowater, Director, EEP

The brief

The brief was to update EEP’s existing IT infrastructure in both offices and to create a link between the offices that would enable staff to work on large engineering drawings at either office.

The solution

Riverbank was invited to pitch for the account. “When Riverbank came to see us, we saw that we might well get the support we were looking for,” Bowater says. “Once on board, Riverbank quickly helped us specify our new network and the links between the two offices, and installed our new system.”

Riverbank services

In addition to linking EEP’s West Wycombe and Farnham sites, Riverbank also provided the company with improved facilities for flexible working and working from home.

EEP also has better IT security, with improved anti-spam and anti-virus systems, as well as a reliable back-up system.

Riverbank continues to support EEP through a fully monitored and managed network and its help desk service.

How do we support EEP?

We’re here to make your IT systems as reliable and effective as they can possibly be. First-class IT support saves you time, money and hassle so you can focus on growing your business.

  • Support Overview
    Support Overview
    An ongoing relationship that feels like a valuable asset.
  • Fully-managed IT Support
    Fully-managed IT Support
    Discover the benefits of fully-managed IT support: we’ll take care of everything.
  • Cloud Services
    Cloud Services
    Explore the possibilities of the Cloud for your business, from file-sync to software.
  • Why is IT security important?
    Why is IT security important?
    Working tirelessly to repel security threats, safeguarding you and your clients.
  • Backup & Recovery
    Backup & Recovery
    Find peace of mind with Riverbank's backup and disaster recovery services.