Project Description

Monitor Audio is a British owned and managed global specialist in hi-fi loudspeaker design. In 2007 it was bought by its experienced management team and remains the only major speaker company still under British ownership.

Specific needs

In 2002 Monitor audio had an ageing, clumsy network, an indifferent service provider and a poor level of support. They needed to replace the old network and improve the service they received.

They turned to Riverbank because of the IT support that Riverbank was providing to a sister company in Oxfordshire.

The brief

The brief was to upgrade their network and provide a level of IT support that would enable Monitor Audio to focus on their business and its growth.

The solution

Riverbank replaced the old network and has been supporting Monitor Audio since 2002. They were asked to oversee the IT needs in Monitor Audio’s move from Cambridge to a 20,000 sq ft warehouse and head office situated in Rayleigh, Essex.

At the end of 2004, Monitor Audio made the decision to open a new manufacturing site in China. Riverbank was able to make a difference, according to Philip Evans, Financial Director of Monitor Audio, “Because we need to speak with our Operations Director in China on a regular basis, the efficient running of our server, as well as our telecommunications, was essential to the continued successful running of our business.”

Riverbank continues to provide a full IT support service to Monitor Audio.

How do we support Monitor Audio?

We’re here to make your IT systems as reliable and effective as they can possibly be. First-class IT support saves you time, money and hassle so you can focus on growing your business.

  • Support Overview
    Support Overview
    An ongoing relationship that feels like a valuable asset.
  • Fully-managed IT Support
    Fully-managed IT Support
    Discover the benefits of fully-managed IT support: we’ll take care of everything.
  • Cloud Services
    Cloud Services
    Explore the possibilities of the Cloud for your business, from file-sync to software.
  • Why is IT security important?
    Why is IT security important?
    Working tirelessly to repel security threats, safeguarding you and your clients.
  • Backup & Recovery
    Backup & Recovery
    Find peace of mind with Riverbank's backup and disaster recovery services.