Our values are definitely not aspirational, they represent who we are and what is means to work at Riverbank, they are used for hiring, staff appraisals, how we work as a team and with our suppliers and customers. It is how we measure ourselves and each other.
We believe in the amazing things our customers do and as we have the privilege to be their IT consultancy we are part of their journey. We work with science businesses advancing our understanding of the world we live in, charities that aim to improve the lives of people and the environments we live and the regular businesses like Riverbank that want to make some contribution in the area we work and live in. “Being brilliant together” is the phrase we use to capture those thoughts, it is used internally at Riverbank to recognise that only as a team can we deliver a great service our customers and it is used externally so we feel part of our customers’ businesses and the wider community.
We provide flexible and secure IT systems with first class IT support. Saving you time, money and allowing you to grow your business.
We offer the following broad services
A quality service is underpinned by consistency and this is delivered through great people and process. Riverbank have developed their processes over many years, from customer acquisition through service delivery to billing. It constantly evolves, is customer orientated and designed with the customer in mind. We call this set of processes The Riverbank Flow.